Privacy Policy for Prink Ride
Introduction
At Prink Ride, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our taxi service app.
By using Prink Ride, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Your name, email address, phone number, payment details, and other contact information you provide during registration or while using the app.
- Location Data: Your real-time GPS location to match you with drivers and track rides.
- Ride History: Details of your past rides, including pickup and drop-off locations, ride duration, and fare.
- Device Information: Information about the device you use to access our app, including hardware model, operating system, and app usage statistics.
- Payment Information: Credit card or other payment method details provided for ride payments.
2. How We Use Your Information
We use the information we collect for:
- Ride Matching: To connect passengers with available drivers.
- Payment Processing: To handle payment transactions for rides taken.
- Service Improvement: To analyze app performance and enhance user experience.
- Notifications: To send you ride updates, promotional offers, and relevant notifications.
- Customer Support: To provide assistance and resolve issues reported by users.
3. Sharing Your Information
We may share your information with:
- Drivers: To facilitate ride requests, drivers will receive your location, contact information, and ride details.
- Third-Party Service Providers: We may use third parties for payment processing, data analysis, and marketing.
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government request.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We take data security seriously and use appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission over the internet is 100% secure.
5. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request the correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in any email or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we will notify users of significant updates.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@prinkride.com